Where can I download the game?
What devices/OS are supported?
Why can't I install the game on my Android device?
Why can't I install the game on my iOS device?
Why am I getting an error message or being told the servers are full in the browser version?
What happens if I install the IPA version and receive a pop-up message saying the game "Is No Longer Available"?
Why hasn't the browser version been updated?
What is a UID?
What should I do if I forget my account details?
How can I change my password?
How can I delete my account?
Can I use the same account on different devices?
What happens if I lose my guest account?
How can I bind my account?
Can I reset my friend code?
Why haven't I received the ECoin I purchased?
Why aren't there any payment methods I can use?
Where can I collect the rewards from my monthly pass?
Where can I change my language settings?
What should I do if the game crashes on iOS?
What should I do if the game crashes on Android?
Can I get allies from events I missed?
How can I use Trade Permits?
How can I use Explorer's Permits?
What time does each in-game day reset?
How do I raise my Sorcerer's Mojo level?
Why has everyone turned into silhouettes?
How do I redeem codes?
Where can I interact with other players?
Where can I get reward codes?
Version 1.5.0 Known Issues
Version 1.3.0 Known Issues